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Northstar Self Storage FAQ

Where is Northstar Self Storage located?
We have three facilities in Vermont to meet your needs:

What are your access hours?
You can access your storage units anytime from 6:00 AM to 9:00 PM, 7 days a week.    

What is drive-up access?
Drive-up access is this useful amenity that allows you to park your vehicle right in front of your unit. This way, you can load or unload your items in just a few minutes, even if it’s your first renting experience!

What are temperature control units?

While the majority of our customers do not require temperature controlled storage some of your items are high value, one of a kind or environmentally sensitive and would benefit from a regular temperature environment. We offer temperature controlled storage at our Springfield, VT facility, giving you the confidence that your belongings will not be damaged by extreme temperatures.

How long do I have to stay?
Our rental agreements are based on a month to month tenancy.

Can I pay my bills online?
Of course! Our online bill pay option allows our customers to pay their rent and reserve more storage units from anywhere with an internet connection.

Can I purchase tenant insurance?
Insurance is mandatory at our facilities and a policy is required to complete your move-in.  To make the process easy, we offer low-cost self storage insurance packages from industry leader, SafeStor Ponderosa. If you wish to self-insure, simply provide us with a copy of your homeowners or renters insurance policy stating that your goods are covered while stored at our facility.

Are there any items that I cannot store?
Yes, you cannot store food or perishable items, flammable items, explosives, hazardous materials. Our lease describes these restrictions in more detail. Please contact us if you have questions on storage of a particular item.

What type of security do you offer?
Our Manchester Center, VT and Springfield, VT facilities are equipped with security fencing and first-rate video surveillance. Plus, the gate is locked at night for added security. You can be sure your belongings are safe while you’re away.

How do I get started?
There are several steps you can take. For instance, you can read our self storage tips or calculate the right space for you – we rent a wide variety of unit sizes. Whether you’re ready to rent a storage unit today or have some questions first, our team is here to help.